Your satisfaction is important to us. We offer refunds or replacements under the following conditions:

Eligible Refunds

  • Orders delivered with missing or incorrect items.

  • Food that is spoiled, unsafe, or not as described.

  • Significant delivery delays caused by Bake Villa Café.

Non-Refundable Cases

  • Change of mind after placing the order.

  • Issues due to incorrect delivery details or absence at delivery time.

  • Minor dissatisfaction related to taste or temperature.

How to Request a Refund

  • Contact us within 2 hours of receiving your order.

  • Provide your order details for verification.

  • Refunds are processed within 5-7 business days via the original payment method.

Contact & Address:
Bake Villa Café
B-74, New Ashok Nagar, Delhi – 110096
Phone: +91 9821288213 | +91 7011117313
Email: info@bakevillacafe.com | support@bakevillacafe.com
Business Hours: Monday to Friday, 9:30 AM – 8:30 PM